Privacy Policy

Privacy policy

Throughout this privacy policy, Sanofi UK uses the term "personal data" to describe information that can be associated with a specific person and can be used to identify that individual. Information that has been anonymised so that it does not identify a specific person is not personal data.

This privacy policy describes the ways Sanofi UK collects, stores, uses and protects your personal data. Please read the following carefully to understand our practices regarding your personal data and how Sanofi UK will collect, use, store and manage it.

By visiting you are accepting and consenting to the data practices described in this privacy policy. Sanofi UK may amend this privacy policy at any time by posting a revised version on this website. The revised version will be effective at the time Sanofi UK posts it.

Any personal information provided to or gathered by is controlled by Aventis Pharma Limited and Fisons Limited, both of One Onslow Street, Guildford, Surrey, GU1 4YS, England, and Genzyme Therapeutics Limited of 4620 Kingsgate, Cascade Way, Oxford Business Park South, Oxford OX4 2SU, England,and Sanofi S.A., of 54, Rue La Boétie, 75008 Paris, France (together, the data controllers).

Personal data collected by Sanofi UK

When you visit this Sanofi UK website, Sanofi UK may collect the following personal data:

Personal data you provide to Sanofi UK – You may give Sanofi UK personal data by filling in forms on Sanofi UK’s website or by corresponding with Sanofi UK by phone, email or otherwise. This includes, for example, information you provide when you register to use any of the features of Sanofi UK’s website, subscribe to any of Sanofi UK’s services, or report adverse events. This personal data includes for example your name, address, e-mail address, and phone number.

Personal data Sanofi UK collects from you – When you visit this Sanofi UK website, Sanofi UK will automatically collect the following personal data:

  • technical information, including Internet Protocol ("IP") address, your log-in information, browser type and version, plug-ins, time zone setting, and operating system,
  • information about your visit, including the pages you access before, during and after your visit to Sanofi UK’s websites (including dates and time), your activities on Sanofi UK’s website, page response times, length of visit to certain pages, and page interaction information. This information is collected via cookies. More information on our Cookie Policy can be found here

How Sanofi UK uses this information

Information you give to Sanofi UK – Sanofi UK may use your personal data to:

  • Forward your requests to the relevant team within Sanofi UK,
  • Notify you about changes to Sanofi UK’s services,
  • Provide access to Sanofi UK’s applications and services.

Information Sanofi UK collects from you – Sanofi UK may use your personal data to:

  • Customise, measure and improve the content and layout of Sanofi UK’s websites and applications,
  • Administer Sanofi UK’s websites and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes,
  • Help keep Sanofi UK’s websites safe and secure. This may include for example using an IP address in order to identify a user when Sanofi UK feels that it is necessary in order to protect Sanofi UK’s services, a Sanofi UK website, other users or to enforce compliance with the Sanofi UK websites’ terms and conditions of use.

How Sanofi UK shares your personal data

Sanofi UK will not sell or rent your personal data to any third parties. Sanofi UK may combine your personal data with information Sanofi UK collects from its partners and use it to improve and personalise Sanofi UK applications, systems or services.

Sanofi UK will not disclose your personal data to anyone, except with your express permission or in certain special circumstances. For example, these special circumstances may include the following:

  • If Sanofi UK is under a duty to disclose or share your personal data in order to comply with any legal obligation, regulatory or safety audit by the relevant authorities, or in order enforce or apply its terms of use or other agreements; or to protect the rights, the property or safety of Sanofi UK, its customers, or other third parties,

Where Sanofi UK stores your personal data

As Sanofi UK is part of the Sanofi Group, which conducts business worldwide, the personal data that Sanofi UK collects on this website may be transferred to (and stored at) a destination outside of the European Economic Area (“EEA”). Your personal data maybe available and processed by authorised Sanofi Group personnel who are operating outside the EEA, including in countries which may have lower data protection standards than the EEA. By using Sanofi UK’s website you agree to the transfer, storing and processing of your personal data outside of the EEA. Sanofi UK will take all reasonable steps to ensure that your data is treated in accordance with this privacy policy.


While most of the personal data Sanofi UK collect and process about you will be directly visible to yourself, you have the right to access, amend or delete the personal data Sanofi UK holds about you except in cases where Sanofi UK is obliged to keep your personal data for legal purposes. If you wish to access, amend or delete your personal data, please submit your request to the contact details below.


Sanofi UK may occasionally update our privacy policy. Any changes will be posted on this page. Please check back frequently to see any updates or changes to Sanofi UK’s privacy policy.

Contact us

Questions, comments and requests regarding this privacy policy are always welcomed and should be addressed to: