Sanofi Contact Information

For patients/carers or healthcare professionals who have an enquiry related to Sanofi medicines.

Telephone: +44 (0) 800 035 2525

(Sanofi UK offices are open Monday – Friday, 8:30-17:30, excluding United Kingdom public holidays) An out-of-hours service on this Sanofi phone number is available for healthcare professionals needing urgent assistance. Calls to this Sanofi UK contact number may be recorded/monitored for training purposes.

 

Email: uk-medicalinformation@sanofi.com
This Sanofi contact email is not monitored outside of business hours or on United Kingdom public holidays.

 

Website: https://www.sanofimedicalinformation.com/

This website is a resource for enquirers in the United Kingdom to conduct a self-service medical information search at any time.

You can also submit a question via webform to the Medical Information team.

The webform is not monitored outside of business hours or on United Kingdom public holidays.

Reporting to the MHRA

Please report side effects to the MHRA via the Yellow Card scheme.

- The Yellow Card website: www.mhra.gov.uk/yellowcard

-The free Yellow Card app, available from the Apple App Store or Google Play Store

Alternatively, you can report a side effect to the Yellow Card scheme by calling:

Tel: 0800 731 6789

(Monday to Friday between 9am and 5pm.)

You can leave a message outside of these hours. When reporting please provide as much information as possible.

 

Side effects can also be reported to Sanofi:

Tel: 0800 090 2314

(Sanofi UK offices are open Monday – Friday, 9am – 5pm, excluding public holidays)

Email: UK-drugsafety@sanofi.com